πŸ– Great "Free" night stay - Review of Firekeepers Casino Hotel, Battle Creek, MI - Tripadvisor

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We ate at the buffet for dinner. Everything we tried was delicious. We always sleep with a fan,since you can't rent one I watched the ceiling until I just had to go home.{/INSERTKEYS}{/PARAGRAPH} We had a couple We had a couple of drinks at his bar then hit the casino floor and an hour or two later went back to have dinner at his bar. It's better by far and less expensive. The variety of items was very nice, it was all very tasty. This is a Native American owned resort. The grounds were nothing but bland, bordering and lacking any heritage theme. We are certainly sorry if you ordered a premium drink and there was confusion about the price. Thanks for the comp room!!! Flagship restaurant Nibi is dark on Sundays and Mondays. The staff was pleasant but there were a number of negative issues. Day-after-day, all they do is render the highest level of guest service around! Another great meal and decent service. We're sorry to disappoint. All I wanted to do was relax with my husband in the privacy of our room and enjoy our favorite bottle of wine that we brought from home. But we could order a bottle from room service. Sorry you missed a treat. They have an electronic roulette table that is SO fun!!! We're so glad you had a chance to meet Deonte, Kyle and all the outstanding staff here. It's timed, so very often, I was too slow placing my bets Lots of fun and hubby did well there too!!! My husband visited the saunas and said they were nice. We had more room there than we do at home!!! I'm pretty sure this kid will go far in life. Nice hotel at first glance. We wish you the best, always. Again, staff in both were attentive and friendly! After getting settled in we wandered down to the lobby bar and engaged in conversation with another very outgoing young man named Kyle. The food suggestions he offered were fantastic and we followed this up the next morning at the Smoke and Fire Grill for breakfast. The King bed was very comfortable and the bedding high quality. Towels provided and there were plenty there. It was so nice to see accommodations for handicapped guests with the lift into the pool. My husband had business nearby and the coupon for the free room came at just the right time. Never have our bags, luggage or cooler been inspected. Drinks in the bar were delicious and not watered down. Our Security patrols all hotel hallways regularly and always asks guests to be respectful of others in their rooms. He greeted us as we approached our room with a warm smile and when he noticed we were a tad confused with the new concept in hotel keys he quickly stopped what he was doing to assist us. The other housekeepers on the floor were also very friendly and helpful as well and the rooms were very well kept. We played the slots and had fun Oh well, next time I will be luckier. {PARAGRAPH}{INSERTKEYS}My buddy and I stayed May 15, to use a "free" nights stay offer we got believe me, it was far from free as we spend a lot of time at the keepers! It is hand-crafted by our world-class Chefs and Cooks. The pool and sauna area was packed with children and mediocre at best. We do not sell watered-down drinks nor permit beer not sold on site. The hot tub was spacious, although I think I've had stronger jets other places We were there in the "adult only" hours from , so it was very quiet. Anyone who reads this review Go to Soaring Eagle. We were instructed by the security gard to take our cooler and beverages back to our car and leave them there. We were greeted by an extremely pleasant woman at the front desk then as we headed up to our room we were extremely impressed by a young man of about 20 or so working in housekeeping named Deante. All they want is to get your money while your there at the least expense to them. I thought the room pricing was somewhat expensive. It wasn't always piping hot so it cooled off quickly. We travel frequently and stay at plenty of places including other casinos and we were kind of wowed by his outgoing personality. But if someone came next to me who smoked, oh well, I just moved. Our Beverage Manager tried to address that on the spot. If you like crab legs, they looked good and people were eating them by the dozens!!! Then, there's that great casino filled with the newest slots and your favorite table games Hope you come back soon--we're sure every visit will leave you smiling! That policy is to keep you in the casino buying water down drinks at a premium price. We will not be returning. We have been to many casino hotel resorts. No doubt it would be a premium charge and of poor quality wine. It is a distance away from our southwest suburb of Chicago, but it was a very nice getaway. FK policy is only on your birthday. Only saw one person in there, but only passed on our way to the pool. I don't believe we would return again. The conversations carry up and down the halls, making it noisy The main casino restaurant that we wanted to dine atwas closed. Tribal ownership's Native American heritage is proudly on display throughout the casino and hotel from the perpetual flame out front of the casino to the central hotel lobby's pillars honoring the Seven Grandfather teachings. One would think certain provisions would be available. The bathroom was HUGE!!! Of corse the beverage manager had some excuse and very reluctantly offered 15 reward points. Thank you for your outstanding post. My wife and I celebrated our anniversary by staying overnight at Firekeepers Casino Hotel. You said it all! Our room prices are in line with area casino hotels. Free room or not we will most certainly be back for another nights stay. I later saw several guests walking around openly with canned beer clearly brought in from outside. Your post makes it obvious you did not enjoy your visit--a very rare opinion if you check the history on this site and others where the praise in nearly unanimous. We so appreciate your detailed review of FireKeepers Casino Hotel. The exercise room looked nice The equipment looked new and there were TVs on each bike and treadmill. Upon our entry he introduced himself and said if there was anything he could do to make our stay more pleasurable not to hesitate to let him know. Our policy is clear: no alcoholic beverages from outside the hotel or casino. It is not too bad. And the food? With WiFi--when guest shuts off or powers down a device or the device goes into power save, WiFi automatically shuts off as well. We hope you come back at some point in the future. My husband and I just returned from a complimentary overnight at Firekeepers. We will return when we can. We know it is a drive but please make the trip as you are welcomed back with grins all around from our sparkling staff. Until I smelled the cigar You also don't come away smelling of smoke on your hair or clothes. FK probably won't miss us after all. Every casino that we go to offers birthday bonus play the month of your birthday. Wish I had saved more room for that.